The average tenure of a Chief of Staff is three years. To some, that may sound like a long tenure. To others, it may sound overwhelmingly short. In today’s job ...
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You deserve more good days at work.
As an executive leader, you have spent time in the trenches of office life. You've developed a personal style: how you write your emails, how you schedule your day, and what you make time for is deeply personal and important to you. You have an independent streak and know how you like things done. And that makes it hard to let go of certain tasks that you've always done for yourself.
You keep trying to get more out of your time.
There are one million tasks and ideas bouncing around your mind. All the time. From new approaches to the strategic plan to making sure each board member gets a birthday card. While your intentions and inspiration are top-rate, your execution is hindered by a lack of time and capacity to do all the things you think about. As a result, small things can fall by the wayside and your best ideas get sidelined for the mundane must-dos.
The key to unlocking your time and effectiveness lies in having a top notch support system.
Prime has a 99% success rate placing administrative support professionals. Executive Assistants are able to pick up the tasks always on your mind but never on your calendar--things like putting together an SOP for managing your communications. Or remembering to order the specific kind of tea your board president loves ahead of a big meeting. Or scheduling a break in your day to work on your daily sudoku so you don't lose your mind.
Executive Assistants take tasks directly from you and execute them the way you need. Stop wishing for more time and focus to do things with intention. Instead, delegate to an Executive Assistant who will complete things with the care, graciousness, and thoughtfulness you wish you had time for.
The most common Executive Assistant questions, answered.
An executive office is the ecosystem of processes, functions, and people dedicated to a principal's success. The Chief of Staff is often the leader of an executive office.
As with many roles, experience levels can vary and depend on a candidate's ability to perform the position's duties. Generally speaking, Executive Assistants gather lots of their training on the job. As such, there is no particular education pathway or degree that leads one to becoming an EA. Many EAs have some experience and/or education in administrative assistance and business. It is important to understand the right mix of experience and background necessary for your particular role before you begin a search.
Both PA and EA roles require similar strengths, like a high level of organization, detail-orientation, expert people skills, and awareness of common business etiquettes. Both roles also require being an adept scheduler and having a strong relationship built on trust with the person they serve. The key difference in these two positions lies in what kind of work is done. A Personal Assistant performs tasks relevant to both their principal's professional and personal matters. An Executive Assistant typically focuses on matters just related to their principal's professional obligations and relationships.
The short answer: sometimes. Most of the management taken on by an EA relates to the operations, correspondence, and events for an organization's executive leadership. Some organizations have more than one EA, and in those cases, one EA may serve as the lead or director of the others. In other organizations, other roles like Office Manager or Deputy Director may manage EAs. Regardless of managerial duties, the EA role always works closely and collaboratively with a range of internal and external stakeholders.
An executive assistant provides administrative support to members of an organization's executive leadership team. The main tasks of an EA are handling office-management and operational duties, making travel arrangements, managing correspondence, handling calendar events, organizing reports and documents, answering phone calls, setting up meetings, screening visitors, and other similar duties. Of course, more specific responsibilities will depend on your organization and your leader(s).
The specific personalities, attributes, and skills we seek in EA candidates vary depending on the position, the leader, and the organization. In fact, our ability to pinpoint the behavioral traits to create lasting partnerships between an EA and leader is our bread and butter. We help your organization determine the right mix of technical and behavioral skills required for a successful relationship between the candidate and your leader.
We get this question a lot. We believe many executives need both and that they are two distinct positions--both of which add tremendous value. Below outlines a few key differences:
Completes tasks provided
Specific understanding of his/her executive
Typically does not manage others
Carries out directives of the executive
Chief of Staff:
Formulates and executes projects and priorities
Determines appropriate person to complete tasks
Comprehensive understanding of entire organization
Typically manages others directly or indirectly
Works on behalf of the executive or organization
Yes, depending on your needs. We believe pinpointing superstar, high-potential employees for a future Chief of Staff role is a great way to develop talent and provide them with exposure to your leadership and business. However, we think the Chief of Staff title should be reserved for those who fully perform the role’s key functions above. That doesn't mean, however, that a more junior person cannot be Chief of Staff.
Get an objective sounding board and accountability partner.
Address any skills or training gaps
Find more balance – personally and professionally
Promote your own development and growth
Stay committed to continuous self-improvement
Enhance your confidence, your credibility, and focus.
Increase resilience, reduce self-pressure and stress
Heighten your professional command in any situation
Discover your development plan of action
Elevate your self-awareness
LET OUR PLAYBOOK GUIDE YOUR IMPACT
The Executive Office Effectiveness Diagnostic
Prime Chief of Staff's Effectiveness Diagnostic is a tool used by executive offices to discover, develop, and measure the strengths of their team.
The diagnostic is performed each quarter, providing a picture of where your team currently excels, areas for growth, and an opportunity to measure how your strengths develop over time.
Your first Effectiveness Diagnostic and results meeting are complimentary.
Though it may seem unlikely, all organizations hold one goal in common, and that is to change. Aside from their distinct values or mission, all organizations seek to change at ...
Somehow, the first quarter of 2023 is already underway. January brings with it inundating messages of newness and change. Advertisements for gyms and diet plans conjure ideas of entirely new, ...
Wondering how a Chief of Staff can enhance executive effectiveness? Download this free eGuide to learn how the Chief of Staff role can amplify your A-game.
The State of the Chief of Staff is created in partnership with the University of Colorado offering insights into the demographics and impact of the Chief of Staff role.
With more than 200 Chiefs of Staff participating, we have gathered thought-provoking results about the impact of the Chief of Staff role post-pandemic.
Are you a current EA?
Participate in research to receive the latest updates and insights into the role. Check out our development services as well to get connected with other Chiefs.
Looking for EA coaching?
Our coaches are experienced in guiding you through the rigors of the position to offer role-specific advice while also coaching you to become the leader you want to be.