terms and conditions


Your attendance

You are responsible for advising us at the time of registration of any special access requirements you require at The 2019 Chief of Staff Summit (“Summit”).


Prime Chief of Staff is an environmentally conscious organization which promotes a paperless event, where possible. As an attendee, you undertake not to distribute promotional materials or similar items. Any attendee wishing to distribute promotional material or similar items should e-mail info@primechiefofstaff.com to arrange invoicing and payment in advance of the event.


Tickets and pricing

You will find details of attendee ticket pricing and fees for the Summit here. Ticket prices for the Summit are correct at the time of publication.


We reserve the right to change the ticket prices at any time, but any changes will not affect tickets that have already been purchased. A valid ticket entitles you to entry to the Summit as an Attendee, but does not include any requirements associated with travel to or from the Summit or any accommodation costs incurred and we shall have no liability for such costs or expenses.



Once a successful ticket transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the Attendee.


The ticket acts as a receipt for the transaction and can be used to gain entry to the Summit listed on the ticket.



We may from time to time offer certain discounted ticket promotions to encourage attendance at the Summit. We are not obligated to offer any discounts and reserve the right to chance or withdraw a discount offer at any time in our sole discretion.


Refund and cancellation

 If you are registered for the Summit and need to cancel, you must send written notice of cancellation to info@primechiefofstaff.com (c/o Kristen Lange) by October 4, 2019 in order to receive a full refund. AFTER OCTOBER 4, 2019, NO REFUNDS WILL BE GIVEN.

Please remember that hotel accommodations require a separate cancellation request directly to the hotel.

No-Shows. Registered guests who do not attend the Summit and have not cancelled will not be refunded.

No reselling

The tickets you purchase are for your own personal use or that of your business only and may not be resold under any circumstances, including but not limited to use as part of any promotion or competition.

Reselling or otherwise transferring your ticket, not in accordance with the Terms, will void the ticket and the ticket holder will not gain entry to the Summit. Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.


We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket re-selling or ticket broker.

Registering on behalf of another

 If you are registering on behalf of another person it is your obligation to make sure that the person attending is aware of these Terms and accepts them. By completing and submitting the registration form you are representing and warranting that you have made the person attending aware of these Terms and that they have accepted these Terms.

Changes to this policy

These Terms apply to you from the date of publishing and until these Terms are superseded by a new version. We may update these Terms at any time for legal or regulatory reasons, or to reflect changes in our services or business practices.

Admittance to the Summit

We, in our sole discretion, and without any liability or obligation to refund, reserve the right to refuse admittance to or to eject from the Summit anyone that we determine:

is behaving in a manner that could disrupt, hinder or cause a nuisance to the Summit or to the enjoyment of any other person or partner at the Summit;

represents a security or health & safety risk to the Summit or to any person or partner; and/or fails to comply with, or is likely to fail to comply with, these Terms.


You agree to comply with all applicable laws in connection with your attendance or participation at a Summit.


Changes or cancellation

We try to make sure that the Summit speakers, topics and venues are correct at the time of publishing, circumstances beyond our control may necessitate substitutions, alterations, postponements, or cancellations to the content, format, themes, name, performers, hosts, moderators, venue, or timing of an event at the Summit.


We will endeavor to notify you as soon as reasonably practicable of any substitutions, postponements, or changes by posting the updated information on primechiefofstaff.com.


Intellectual property rights

All intellectual property rights in and to the Summit, the content, and all materials distributed at or in connection with the Summit are owned by Prime Chief of Staff LLC and/or the Summit sponsors or speakers attending the Event. You must not reproduce or allow anyone to reproduce trademarks or materials distributed by or on behalf of us at the Summit for any reason, without our prior written permission.

Nothing in these Terms shall vest in you any legal or beneficial right in or to any intellectual property rights owned or used under license by Prime Chief of Staff LLC, or grant to you any right or license to any other intellectual property rights of Prime. All such intellectual property rights shall remain the exclusive property of Prime.


It is strictly forbidden for any company, organization, or person to attempt to host or organize any event in conjunction with, contiguous to or purporting to be related to a Summit or its affiliates without the express prior permission and cooperation of us. We reserve their right to take such action (legal or otherwise), including a claim for damages as we, in our sole discretion, deem appropriate in the circumstances.


Limitation of Liability

You acknowledge and agree that views expressed by speakers at or in connection with the Summit are their own and we do not accept any responsibility or liability for any advice given or views expressed during or in connection with the Summit.


Materials shared or distributed at or in connection with the Summit are intended for information purposes only. Prime does not provide any guarantees, conditions or warranties that the materials are complete or accurate and do not accept any responsibility or liability for reliance by you or any person on any aspect of the Summit and/or any information provided at the Summit.


To the fullest extent allowed by applicable law:

we and our related companies shall not be liable to you whether in contract, tort (including for negligence), misrepresentation, restitution or otherwise for any for any loss of profits; loss of sales or business; loss of agreements or contracts; loss of anticipated savings; loss of income; loss of opportunity; loss of or damage to goodwill; loss of use or corruption of software, data or information; and/or similar losses or pure economic loss, or for any indirect or consequential loss, costs, damages, charges or expenses however arising under or in connection with the performance or contemplated performance of the Terms, even if we had been advised of the possibility of same in advance; and

subject to paragraph (a), our total aggregate liability in contract, tort (including negligence), misrepresentation, restitution or otherwise, arising under or in connection with the performance or contemplated performance of the Terms is limited to the total amount paid by you to us for your ticket to attend the Summit, after the payment of any processing fees or bank charges applicable.


Nothing in these Terms purports to exclude or limit liability for any fraudulent statement or act or in respect of any liability that cannot excluded or limited under applicable law.



You agree to defend, indemnify, and hold us, our related companies, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, and directors harmless from all claims, liability, damages, losses, costs and expenses, including legal fees, that arise out of or are related to any breach of the Terms by you or any other liabilities incurred by us arising out of your attendance or participation at the Summit.


Force majeure

We are not liable if the Summit is, in whole or in part, cancelled, rescheduled or postponed, or for any failure or delay to perform our obligations under these Terms, if such event results from anything beyond our reasonable control (for example, natural disasters, flood, fire, acts of terror, war, labor strike, extreme weather malicious damage, compliance with any law or governmental order, or mechanical, electronic or communications failure or degradation, or any other emergency) or anything else that renders performance of the Summit, in whole or in part, impracticable, illegal or impossible.